The Westin Harbour Castle, Toronto, Toronto - Reviews, Room Options & Prices 2025

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About the Hotel

1 Harbour Square, Toronto, Canada, M5J 1A6

The pet-friendly Westin Harbour Castle Toronto, a 4-star waterfront property in downtown's revitalized district, offers direct access to Rogers Centre, Scotiabank Arena, and CN Tower. The property features 70000 square feet of meeting space, WestinWORKOUT Fitness Studio with yoga classes, and a running concierge program.

Signature Comfort Rooms

Each Westin room features the signature Heavenly Bed, Heavenly Bath, and Lake Ontario waterfront views. The spacious accommodations include streaming-enabled flat-screen TVs, coffee makers, and seating areas.

Diverse Dining Options

Toulà Restaurant & Bar on the 38th floor presents Italian cuisine with panoramic city views. The Mizzen Restaurant serves buffet and à la carte options, while Savoury offers intimate 10-person custom dining experiences. The Harbour Coffee Bar provides grab-and-go items.

Premium Fitness Facilities

The indoor pool complex includes a whirlpool and solarium overlooking an outdoor terrace and tennis court. The WestinWORKOUT Studio offers MIRROR by lululemon classes, while the BikeWESTIN program provides e-bikes for city exploration.

Central Downtown Location

The Westin Harbour Castle sits 3 miles from Billy Bishop Toronto City Airport and 0.5 miles from Union Station. The property connects to downtown Toronto's convention facilities via covered walkway.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Guest room 2 Double Lake view

Max:

4 persons

31 m²

Bed options:

2 Double beds

Lake view

Shower

Coffee machine

room details

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Guest room 2 Double

Max:

4 persons

28 m²

Bed options:

2 Double beds

Landscape view

Shower

Coffee machine

room details

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Studio Suite 1 King Corner Lake View

Max:

3 persons

38 m²

Bed options:

1 King-size bed

Lake view

Shower

Coffee machine

room details

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Getting around

A guide to all available transportation options

City Centre

Toronto 1.6 km

Airports

Billy Bishop Toronto City (YTZ) 2.9 km

Pearson (YYZ) 28.3 km

Train

Union Station600 m

Underground

Union600 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Free Wi-Fi in public areas

Parking

CAD 55 per day

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Free Wi-Fi in public areas
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Cycling
Tennis court
Golf course
Table tennis

Services

Valet parking
Pet amenities available
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Dinner
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Beach access
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Sauna
Steam room
Jacuzzi

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

1 Harbour Square, Toronto, Canada, M5J 1A6

Map view

1 Harbour Square, Toronto, Canada, M5J 1A6

City landmarks

290 Bremner Blvd

CN Tower

1.2 km

Aquarium

Ripley's Aquarium of Canada

1.0 km

Market

St. Lawrence Market

1.2 km

Shopping Area

CF Toronto Eaton Centre

1.6 km

Baseball Stadium

Rogers Centre

1.3 km

Stadium

Hockey Hall of Fame

840 m

Square

Nathan Phillips Square

1.6 km

Museum

Royal Ontario Museum

3.3 km

9 Trinity St

Distillery historic district

2.1 km

Public Building

Toronto City Hall

1.6 km

Gallery

Art Gallery of Ontario

2.4 km

250 Fort York Blvd

Fort York National Historic Site

2.1 km

Public Building

Osgoode Hall

1.6 km

Park

Hto Park

1.1 km

Monument

Campbell House Museum

1.6 km

9 Queens Quay West Bay Street

Toronto Island Park

2.1 km

Mall

Brookfield Place

680 m

Garden

Toronto Music Garden

1.5 km

Museum

Toronto Railway Museum

730 m

Square

Yonge-Dundas Square

1.8 km

65 Front St W

Toronto Union

690 m

60 Queen St W

Old City Hall

1.5 km

Nearby

235 Queens Quay W at Lower Simcoe St.

Harbourfront Centre

540 m

40 Bay St

Pro sports game

480 m

Stadium

Scotiabank Arena

420 m

95 Queens Quay E

Redpath Sugar

550 m

Museum

Toronto Dominion Gallery of Inuit Art

280 m

Northwest corner of Bay St. and Front St.

Royal Bank Plaza

590 m

Harbour

Waterfront Toronto

280 m

Park

Tommy Thompson Park

280 m

Restaurants

Chartroom Louge

30 m

1 Harbour Sq

My Roti Place

140 m

12 Queens Quay W

Miller Tavern on Bay

170 m

31 Bay St Corner of Bay Street & Harbour Street

The Mizzen

180 m

1 Harbour Sq

Firkin on Harbour

280 m

10 Yonge St

Real Sports Bar and Grill

490 m

15 York St Unit A

Second Cup Coffee Co. featuring Pinkberry Frozen Yogurt

260 m

200 Front Street West Concourse

Mr. Pizza

340 m

16 Yonge St

e11even

590 m

15 York St

Joe Bird

600 m

207 Queens Quay West

Reviews and Ratings

Feedback from previous guests about their experience.

62%

enjoyed the hotel and would happily stay again

6.2/10

Nice

Rooms

7.4

Location

9.0

Service

8.4

Dining

6.8

4/5 based on 5444 reviews

#54 of 142 hotels in Toronto based on Tripadvisor

Chris

United States, January 2025

7.0/10

I had a pleasant stay at The Westin Harbour Castle, with beautiful views of the harbor and a great location near restaurants and attractions. The staff were kind and helpful, which made my experience more enjoyable. However, I faced a few issues like warm room temperatures and some outdated facilities that could use an upgrade.

Rooms

7.0

My room was modern with a lovely harbor view, but it was too warm for my liking, even after adjusting the thermostat. Some furniture felt outdated.

Service

10.0

The staff were incredibly welcoming and friendly, especially during check-in. They truly were the highlight of my stay.

Location

8.0

The location was perfect for exploring Toronto, right by the ferry to the islands and close to various attractions. I loved the nice view from my room.

Dining

7.0

While I enjoyed the breakfast buffet and found the food quality great, the variety could have been better. I did appreciate the staff's service during dining.

Facilities

6.0

The hotel's facilities were decent, but I was disappointed with some aspects like the lack of proper towel freshness and older room controls.

Jordan

United States, January 2025

6.8/10

My recent stay at The Westin Harbour Castle, Toronto was highlighted by great customer service and a fantastic location near major attractions like the CN Tower and Scotiabank Arena. I appreciated the email I received ahead of my arrival, indicating how much they care about their guests. However, there were minor issues with room amenities and navigating the conference spaces that detracted a bit from the overall experience.

Rooms

8.0

The room was comfortable with a lovely view of Lake Ontario. However, I was disappointed by some maintenance issues, like the phone not working and drawers that wouldn't stay closed.

Service

9.0

The customer service was really good, especially from Heather and Justin, who went out of their way to ensure a pleasant stay. I did face some minor frustrations at the front desk but these were afterward addressed thoughtfully.

Location

10.0

The hotel's location is excellent, making it easy to explore Toronto's waterfront and downtown attractions on foot. It was particularly nice to be 10 minutes away from Union Station.

Dining

8.0

Breakfast was good, with the staff at Mizzen Bistro providing hard work and kind service. However, I found the dining options somewhat limited for room service.

Facilities

6.0

While the facilities offered a decent range of services, some aspects, like signage for conference rooms and mobility issues with elevators, need improvement to enhance guest experience.

Vince

United States, January 2025

6.8/10

My stay at The Westin Harbour Castle had its ups and downs. While I appreciated the prime location close to the waterfront and the splendid views from my room, there were notable drawbacks like a delayed check-in and lackluster dining options. The excellent service from staff stood out, making my experience more enjoyable despite some room issues and food choices.

Rooms

6.0

I booked a premium lake view room, but it fell short of expectations. The North tower left much to be desired with its obstructed views and dated conditions. I later changed to a room in the South tower, which offered better views and comfort, yet still had very limited storage.

Service

8.0

The concierge service was fantastic, providing great recommendations, and check-in staff were friendly, although there were some initial mix-ups. My overall experience was enhanced by their willingness to help.

Location

8.0

The hotel is perfectly situated near the waterfront, allowing easy access to transit and various attractions, although it felt slightly distant from downtown.

Dining

5.0

While the rooftop restaurant, Toula, surprised me with great food options, other dining experiences within the hotel left a lot to be desired. The breakfast room service was particularly disappointing, impacting my overall experience.

Facilities

6.0

The facilities like the pool were decent, and the long hours of availability were a nice touch. However, I found the room furnishings a bit outdated and in need of attention.

Joseph

United States, December 2024

5.8/10

I had a mixed experience at The Westin Harbour Castle. On one hand, I enjoyed the comfortable beds and beautiful views over Lake Ontario; however, there were some frustrating service issues and a few dated elements in my room that detracted from the stay. Overall, I would say it was decent but could use some improvements.

Rooms

6.0

The room was reasonably sized and the bed was very comfortable. However, I noticed some aspects were a bit outdated. The plumbing and appliances could definitely use some upgrades. The decor felt a bit haggard at times.

Service

5.0

While some staff members were welcoming and helpful, I encountered issues with unresponsive service at the front desk. It took a while to resolve billing errors and communicate with the staff, which was disappointing.

Location

9.0

The hotel's location is fantastic! It's just a short walk to the Waterfront and close to key attractions like Roger's Centre. I loved being able to board a boat nearby for a lake tour.

Dining

6.0

Breakfast was decent, though not really good. There were options from a buffet and an à la carte menu, but some quality concerns were noted. I think the dining experience could be improved in terms of variety and taste.

Facilities

7.0

The facilities were good, offering valet parking and various services like room service. However, the overall experience was affected by the need to order housekeeping daily, which is just odd for a hotel at this level.

James

United States, October 2024

5.0/10

I had a fantastic experience at The Westin Harbour Castle for my anniversary. The stunning views from our room and the welcoming staff made our stay nice. However, I did notice that the saunas and steam rooms were separated, which limited our ability to enjoy them together.

Rooms

10.0

Our room on the 29th floor offered amazing views of the harbour and Toronto Islands. The bed was super comfortable and well-appointed with lovely toiletries.

Service

10.0

The staff were incredibly accommodating. I appreciated the quick response to our requests, like when we asked for more coffee. Housekeeping even surprised us with a bottle of bubbly and chocolate-dipped strawberries for our anniversary.

Location

10.0

The location was perfect. I was close to the downtown waterfront and only a short distance from attractions like the CN Tower and the island ferry.

Dining

8.0

While we didn’t dine in the hotel, the restaurant on the 38th floor had great ambiance. It would be a nice spot for dinner.

Facilities

8.0

The pool and gym area were nice, but the jacuzzi lacked bubbles. The valet parking was a bit pricey, though.